13 Jul Re-opening Your Business? Here Are Some Safety Messaging Guidelines to Follow
Posted at 16:18h
in Behavioral Science, corona virus, COVID-19, crisis communications, Focus Groups, Market Research, mask wearing research, Sales Script refinement
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Some customers are eager to return, others need reassurance. Here's how to message to them as you welcome them back. Concern is on the rise, especially as COVID-19 cases spike throughout the U.S. "Is it safe to go to (fill in name of business)? Are they...